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Outstanding service | Exclusive pricing | Industry expertise

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Frequently asked questions

Do you have a showroom?

DIY Panels Direct is an online-only home improvement business. We do not have a showroom, which helps us keep our prices low.

Where do you deliver?

We deliver to most of England and Wales. Enter your postcode at checkout to check whether we deliver to your area and see the delivery cost.

Can I collect my order?

Yes, click and collect is available after your purchase has been completed. Collection is strictly by appointment only because our warehouse is not always staffed while we are out making deliveries. Please message us on WhatsApp to arrange your appointment and wait for confirmation before travelling.

What is the best way to contact you?

We prefer WhatsApp messages rather than phone calls. Use the WhatsApp button on our Contact page for product questions, delivery enquiries or to arrange collection after purchasing. You can also email info@diypanelsdirect.co.uk or call 07874015862.